Frequently Asked Questions

Concord Human Services is the local welfare office for the City of Concord. Every town and city in New Hampshire has someone appointed or elected to administer local welfare. The funding for local welfare is from the property taxes in that particular town or city. Local welfare offices do not receive funding from the state or federal government.

Programs such as food stamps, TANF, Medicaid, and Child Care are not administered by local welfare programs. If you want to apply for these programs or have questions about your status with any of these programs, you must contact the Department of Health and Human Services. Please see http://www.dhhs.state.nh.us for more information on these programs.

We provide interim, emergency assistance with basic needs for those unable to provide for themselves. Basic needs include shelter, food, medications, rent, utilities, etc. Assistance is issued in the form of vouchers paid directly to a vendor. We do not provide cash assistance. We will also refer you to other programs that may help you to meet these needs.

Eligibility cannot be determined over the telephone. Please come in person to our office to complete a one page form so that we can assess your situation, make any appropriate referrals and give you an application and any other necessary forms. You will be given an appointment to return with your completed application and verifications to review your eligibility with a caseworker. Please call our office @ 603-225-8575 with any questions or if special circumstances prevent you from coming in person during our normal business hours.

We will give you a list of verifications that you need to bring with you at the time of your appointment. These include proof of income, assets and expenses, identification for all those applying, proof of application status with other agencies and other miscellaneous verifications, depending on your current situation.

The eligibility determination appointment is usually an hour to an hour and a half. You will receive a written notice of decision and if determined eligible, a voucher will be issued at the time of the appointment. If more information is needed in order to make a determination, you will be given a written notice which will list the information needed and an appointment to return within 7 days. If ineligible, you will be issued a written notice at the time of your appointment.

We do not find housing for applicants but we do have lists of landlords, rooming houses, housing agencies and shelters to help you with your search. We also have information on programs that will help you with a security deposit. If you are already in housing or have located housing, you may apply for rental assistance as outlined in the application process.