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New Police Station Project
Why Do We Need a New Police Station?
The City is seeking to replace the current Police Headquarters with a building that meets the community’s current-day public safety needs. The existing facility at 35 Green Street and pictured below was constructed in 1974, and later expanded in 1986 and 2001, respectively. Since the original facility was constructed, Concord’s population has grown by 47%, staff has increased by 50%, and the total number of calls for service has increased by 112%.
Other project
goals:
- Recruitment and retention, strengthen morale
- Reuse of an existing building to offset new construction cost, making better use of taxpayer investment
- Increase overall operational efficiency and workflow between divisions
- Meet the current and future needs of a growing police department for decades to come
In 2021, the City completed a facility needs assessment and space planning study of the Police Headquarters. The 2021 Study identified a variety of deficiencies with the existing facility hindering the ability of the Police Department to comply with modern police standards and industry best practices. Major challenges with the existing facility include lack of space for expansion, lack of on-site secure parking for the Police Department, a variety of code compliance issues, and an antiquated building design and layout. Based on these challenges, it was determined that a new location for a Police Headquarters was the best option.
In May 2024, the City acquired the property located at 4 Bouton Street for the new Police Headquarters. The property is located in the City’s Urban Growth Boundary, has direct access to major local and regional highways, has ample on-site parking, and is served by all major utilities. In addition, the property includes a ±38,000 square foot iconic mid-century modern building that can be preserved and renovated for reuse.
February 2026 Update
In November 2025, City Council appropriated the funds for the construction of the new Police Station at 4 Bouton Street. The project team moved quickly to advance the design and start interior demolition of the existing building. Interior demolition included the abatement of asbestos containing materials, which was completed in January. The final bid documents are in the final review stage, and the City’s construction manager, Milestone Construction, will be soliciting bids from subcontractors in February and early March 2026.
Students and faculty from the CRTC Construction Trades program were given a tour of the building and met with staff, the project architect from Harriman, and the project manager and site supervisor from Milestone Construction. This was the first active construction site that many of the students had visited, and they had the opportunity to learn about what goes into a major project and how collaboration across many sectors is needed to run smoothly. The project team looks forward to inviting the students back as the project progresses.
To understand how the spaces will look after construction, the Architecture team prepared 3D renderings of the building and interior spaces (see below). These photos reflect the entrance to the building, staff hub, and public spaces within the lobby. We were excited that the renderings were finalized just in time for Chief Osgood to see before his retirement! (See slideshow below).
Next Steps
Starting in the Spring, you’ll see site work begin with the foundation for the new building addition. Construction work will continue for approximately 18 months.
History of the Project
- A 2021 study by the HL Turner Group determined that the current 1974 Police Station no longer meets the needs of a modern police force.
- In December 2023, City Council approved Resolution 9604 authorization the City Manager to enter into a Purchase and Sales Agreement to acquire the 4 Bouton Street property (former Concord Insurance Group):
- In January 2024, Lavallee Brensinger Architects was hired to prepare a Police Department Study & Facility Assessment to determine the feasibility of relocating the Police Department to the 4 Bouton Street property.
- Based on the findings of the Feasibility Study and other due diligence items, Council voted to move forward with the acquisition of the property.
Site and Building Design
In October 2024, the City engaged the services of one of our on-call construction management teams, Milestone Construction, Inc., a local company located in Concord. In December 2024, the City issued a Request for Proposals for Architectural Services to design the new police station. The City received responses from five very qualified teams with national experience in designed public safety facility. Ultimately, Harriman Architects out of Portsmouth, NH, was selected. Harriman has partnered with a national public safety expert MW Studios. One of the special reasons that Harriman was selected is that their firm designed the original building at 4 Bouton Street (for the Farm Bureau Mutual Insurance Group). It is a legacy project for their firm, and they are excited to have the opportunity to renovate one of their original buildings for a new use.
A potential rendering of the new building is included below.
Quick Links
- December Staff Report to Council (2023)
- Resolution 9604 (2023)
- April Staff Report to Council (2024)
- April Staff Presentation to Council (2024)
- Community Meeting Presentation 10-8-25
- Report to City Council (10-14-2025)
- Resolution (10-14-2025)
- Presentation to City Council (10-14-2025)
- Presentation to City Council (11-10-25)
- Why do we need a new police station?
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The current Concord Police Station at 35 Green Street was built in 1974, occupied in 1975, and was expanded in the 1985 with the addition of a third floor. In the 50 years since the 1970 census, Concord’s population has grown by almost 14,000 citizens and the size of the police force has grown by 50%. Calls for service have also increased by 112%. The current 20,000 square foot building is not only too small, but has some functional challenges for a modern-day police department.
Recognizing the need for a new building, City Council authorized the purchase of the former Concord Group Insurance building on Bouton Street, at the intersection of North Main and North State streets, when the opportunity arose in 2024. This building is centrally located and when renovated will have sufficient space for our police department for decades to come.
- What will the project entail?
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The City plans to renovate the Bouton Street property to meet the needs of our 21st Century police force. Specifically, the issues to be addressed include but are not limited to:
- Safety issues related to prisoner entry, booking and holding
- Evidence handling, storage and retention
- Training and vehicle maintenance space
- Upgraded communication and dispatch technology
- Overall work environment improvements (HVAC and lighting)
- Dedicated spaces for specialized units, including the computer crimes unit
Some new construction will be needed, but the intention is to preserve the mid-century modern architectural look of a building which has been a prominent neighborhood fixture for more than 60 years.
- What will happen to the building on Green Street where the existing Concord Police Department is located?
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Funds are allocated in the FY 28 Capital Improvement Plan (CIP) to renovate the building. Returning off-site departments to the municipal complex at 35-41 Green Street will alleviate the ongoing cost of leased space and provide universal access to all citizens and staff who may need it. The critical elements of the building have been well maintained over the years and centralizing various operations on Green Street also has the potential to increase efficiency and reduce costs.
- Who are the City’s partners in this project?
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The City is working with Milestone Construction, LLC of Concord as the construction manager. Milestone has experience in similar projects and has been a reliable partner for many years.
Design services will be provided by Harriman Architecture and Design’s project team based in Portsmouth. The Harriman team, along with their national public safety expert, has designed a number of New England police and public safety facilities.
Both vendors were selected from a large pool of interested firms and went through a rigorous competitive procurement process. The City understands the impact this project will have on the community, so every effort will be made to utilize local subcontractors and vendors where appropriate.
- How may this work impact the Bouton Street building?
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The City understands the architectural significance of this unique property. Every effort will be made to retain the classic elements of the structure that are valued by the community. As such, we are pleased to be working with Harriman as they designed the original building in 1958.
- How much will this project cost?
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A firm budget for the project is currently in progress and will be presented to City Council at the October 14, 2025 meeting. In July 2025, City Council was presented with an anticipated cost around $41,000,000.
- What is the project timeline?
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The City purchased the building in 2024 and is maintaining it in a hibernated state. Design work has started and we are currently at 60% design development. Interior demolition of the building has started, and will continue through the fall and winter. We hope to be starting construction in spring 2026 with completion scheduled for fall 2027.
- At this point in the project, what are the biggest challenges?
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Developing a once-in-a-generation project while being frugal with tax dollars will be the biggest challenge. Meeting new seismic requirements and merging new and existing construction on a tight site will require extraordinary planning, execution, and care. We are confident that with the talented project team we have drawn together we will deliver a building that the community will be proud of for decades to come.
- How will this project benefit the community?
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In addition to meeting the specific needs of our police force, we anticipate that a new facility will also promote the training, recruitment, and retention goals of the department. With thoughtfully designed spaces including a welcoming lobby, a convenient records area, and meeting spaces that are inviting and accessible will add value to this project. Planned improvement such as this will allow residents to easily and privately file reports, speak with officers, and access important personal information. We hope to involve and engage local school students in the design and construction process. The project team is also looking to design the building to be as energy efficient as possible.
- Where can the community find more information?
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Visit the project webpage for more information and project updates.
Project Schedule
- Building purchased in 2024
- January 2025 through May 2025: Existing condition studies and schematic design
- May 2024 through December 2025: Permitting, Construction Documents, selective demolition
- Spring 2026 through Fall 2027: Construction