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1. How do I apply for a Hardship for my ambulance bill?

CFD Hardship Application

2. How do I get a copy of a fire or ambulance report?

Please call 603-225-8651 or send an e-mail request to fire@concordnh.gov for a copy of a report. Please have the incident date and location information available. A valid photo identification and a signed authorization will need to be provided by the patient to obtain any confidential reports. There is a $15.00 minimum fee to cover the cost of research, copies, and postage.

Patient request for access to protected health information form

Fire report request form

3. How do I request information on environmental impact history on a property in Concord?

All requests must be requested on the CFD Request for Research form. It explains the process and fees. Research will be done in our electronic files and our archived paper files. Once you have filled out the form, return it to Concord Fire by e-mail at fire@concordnh.gov. An answer on your request will be returned within 2-4 business days.

CFD Request for Research

4. What is a False Alarm Charge?

Structures within Concord and Penacook that are protected by a fire alarm and/or sprinkler system are allowed 2 false alarms during a 12-month period at no charge. A false alarm is defined as an alarm activation or sprinkler activation due to a malfunction. After two false alarms, a charge of $200.00 per occurrence is assessed. After the fifth false alarm, a charge of $395.00 per occurrence is assessed.

5. Is there a charge to reset the fire alarm system when there is a malfunction?

Yes. Owners of buildings protected by fire alarm systems need to provide the Fire Department with a contact person who will respond to reset the fire alarm system. A 30-minute response is required after notification. Failure to respond or be contacted, results in an automatic charge of $270.00 per occurrence.

6. How do I schedule a station tour?

Station tours are scheduled by calling the Battalion Chief at 603-225-8514. You must be 18 years of age to schedule the tour and be accompanied by an adult during the tour. Please call at least two weeks in advance to schedule the tour. Tours are schedule as time permits.