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What Is WaterSense?

EPA WaterSense Promotional PartnerThe City of Concord has been a promotional partner of the Environmental Protection Agency’s (EPA) WaterSense Program since March 2014. Our partnership goal is to help consumers save water, minimize energy consumption, and reduce costs on their utility bills. WaterSense pursues to protect our water supply by offering everyone solutions on how to use less water with water-efficient products, homes, and services.

EPA Look For WaterSensePromoting the value of water efficiency is one of the top responsibilities of WaterSense, in coordination with providing tips on how to best conserve water and reduce depletion of water resources. Products that have earned the WaterSense label have been certified to be at least 20% more efficient without sacrificing performance and to save the user money in the long-run on water costs. 

Learn more about WaterSense by visiting

Fix A Leak Week

Fix A Leak Week is a national annual event held by EPA WaterSense to encourage water consumers to find and fix household water leaks to save water, energy, and potentially even money on utility bills. This year, Fix A Leak Week is March 19-25, 2018.

WaterSense Fix A Leak Week 2018

Celebrate Fix A Leak Week by being a leak detective and checking for leaks in the kitchen, bathroom, laundry room, basement, and even outside. Most leaks are easy to fix, such as a dripping faucet or running toilet. Finding and fixing leaks is simple! Inspect fixtures, twist and tighten connections, and replace if necessary with WaterSense labeled models to save at least 20% more water without sacrificing performance. 

Royal Leak Detection
Royal Leak Detection Contest

In celebration of EPA WaterSense's Fix A Leak Week, we are holding a Royal Leak Detection contest. One lucky Concord resident will win a free new "thone" (WaterSense labeled toilet) if entered by 5:00 p.m. on Friday, March 23, 2018. WaterSense labeled products are certified to use at least 20% less water, save energy, and perform as well (or better than) regular models. Enter for a chance to win by sharing with us how you find and fix water leaks! Visit our leak detection webpage for some ideas on how to find water leaks in the home!

Enter one of two ways (or enter both ways to double your chance to win):

1. Fill out an entry form (also available at our billing office at 311 North State St.).
*Entry forms will subscribe you to our General Gazette e-newsletter. You can unsubscribe later if desired.
2. Share with us on social media how you find or fix leaks by tagging us on Facebook or tweeting us on Twitter @ConcordNHGS. Pictures are encouraged (but not required) and posts should contain #IFixLeaks.

Water leaks can be a royal pain! A leaky faucet, toilet, showerhead, or irrigation system may seem harmless, but more than 10,000 gallons of water are wasted each year from leaks in the average household. Leaks can also cause an increase in utility bills from more water usage. Find and fix leaks to save water, energy, and potentially even money on utility bills! View our official contest rules for full terms and conditions.

Be A Leak Detective 2018 Fix A Leak Week

How To Find Water Leaks At Home
Watch our video below for an overview of how be a leak detective at home.

2017 E-Z Pay for WaterSense Contest

Visit for more details on how to inspect your home for leaks and to watch our "How To Detect A Toilet Leak" video. 

Royal Leak Detection Contest

Contact Us
General Services

311 North State Street 
Concord, NH 03301

Operation Hours:
6:30 a.m. - 3:00 p.m.

Administration Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.

Phone: 603-228-2737
Fax:     603-224-6729

Mon, Mar. 19 - Sun, Mar. 25

Mon, May 28 - Sat, Jun. 2

Wed, Jul. 4 - Sat, Jul. 7

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