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Police - Parking Enforcement

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1. What are the hours of parking enforcement?

Effective July 1, 2018, all parking meters in the City of Concord will be enforced from Monday-Saturday, 9 a.m. to 7 p.m. This includes all on-street meters. Parking in the garages is free on Saturdays. On-street meter rates are $1.00 / hour. Parking meters are free after 7 p.m., on weekends, and on holidays. On-street meters have 3 hour and 10 hour time limits. View the map below for more information. A good rule of thumb is: If the banks are closed for a holiday, you don’t have to feed the meter.

2. Where can I park all day in downtown Concord?

See the map below for information about locations with 10-hour time limits. Parking garages are free on Saturdays.

3. Do you have a parking app?

Yes, you can now pay for on-street, as well as City parking lots and garage locations with the PayByPhone app. It’s the easiest way to pay, and requires just your mobile phone.  Download it from the Apple App Store or get it on Google Play.

Why Park with PayByPhone?

• Never risk a parking ticket for an expired meter: Receive text message reminders before your parking expires.
• Never run back to the meter: Extend your parking if more time is needed, provided you have not reached maximum time limits in the meter zone in which you are parked.
• Never carry coins again: Pay with the app or at paybyphone.com, or call the toll free phone number posted on signage at kiosks and meters to purchase parking.
• Next time you park, just look for the green PayByPhone signs on the side of your parking meter or parking kiosk. Download the PayByPhone app now, or visit paybyphone.com to start parking.

4. Where do I go to pay a parking ticket?

You may pay for a parking ticket using any of the following options. Be sure to include your ticket or ticket # when making payment.

• On-Line: Pay your parking ticket here. 
• US Mail (use envelope provided with your ticket).  Checks must be payable to City of Concord
• Phone: 1-888-455-2792
• In Person at Concord Police Station (35 Green Street, Concord NH 03301)
• Cash;
• Check (payable to City of Concord)
• Credit card (subject to additional 2.79% transaction fee)
  
  Appealing a Parking Ticket:  Appeals are handled by the Concord District Court. You must contact the Parking Division to have a hearing scheduled. Phone: 603-225-8640. Appeals cannot be made on citations that have been paid.

Online payment portal

5. Can I return to my meter and insert more money to stay longer?

You must leave a parking space (1 and 2 hr meters) when the time limit posted on the meter has been reached. It is illegal to deposit additional coins in the meter after the time limit has been reached. Street meters are intended for short-term parking. The purpose of the time limit is to ensure that parking spaces regularly become available for customers of area businesses and visitors to the area. You may return and deposit coins to increase your stay at the 4 and 10-hour meters.

6. What should I do if my meter/kiosk is broken or doesn't register payment?

Don't assume it is a free parking space or you may get a ticket. The best thing to do is move to another meter space or if using a pay by space or pay and display kiosk, utilize another kiosk in the same area. Report the problem to the Parking Division at 603-225-8640.

7. It's snowy - do I have to pay the meter?

If you can get to the meter, yes. This may mean going to the end of the block and walking back up the sidewalk.

8. Can I park overnight in the City of Concord?

You may park overnight unless a Parking Ban has been called. Pay special attention during the winter months as this is when the Parking Bans are frequently used. A vehicle is only permitted to be parked for a duration of 48 hrs on any public street before it must be moved.

9. What happens if I do not pay my parking citations?

After 10 days and again at 20 days, you will be charged a delinquent penalty. Should you accumulate five outstanding citations or an amount over one hundred dollars, your vehicle is subject to impoundment. You will have to pay by cash or cashiers check all outstanding fines, including a $100 impoundment fee, prior to your vehicle being released. If your vehicle is booted and you do not pay within 24hrs your vehicle will be towed. You will be responsible for all City charges and any towing company charges and storage fees.

10. What if I cannot afford to pay all my citations?

You should contact the Parking Control Division immediately. You may qualify for a payment plan. This is a six-month interest-free payment plan that, as long as you remain current, will keep your vehicle from being impounded.

We can only help you BEFORE your vehicle is impounded. After the vehicle is impounded we must collect all outstanding fines and fees before it can be released.

11. Can I use a Disabled Permit at meters or in timed parking zones?

Currently the disabled permit/placard allows you to park without paying. Effective July 1, 2018, time limits will be enforced at all public Handicap Parking Spaces (on-street, as well as municipal parking garages and lots) per RSA 265:74 and City Code of Ordinances 18-1-16. You may never park in a designated disabled access aisle, even with a valid disabled plate or placard.

12. How do I sign up to receive notice of a parking ban?

Select Notify Me then subscribe to Winter Maintenance Parking Ban and/or Winter Storm Event Parking Ban under Alert Center

13. How much are the parking fines?

View the current fine schedule here.

14. What should I do if I think my car has been towed during a parking ban?

If you believe that your vehicle has been towed during a parking ban:
You may contact the Police Department Parking Division during normal office hours, Monday through Friday, 8:00 a.m. - 4:30 p.m. at 603-225-8640, or during times outside of the normal office hours at 603-225-8600 to make an inquiry.

You will need to come to the Concord Police Department at 35 Green Street with photo identification to obtain a vehicle release form. The release form will provide the towing operator the authorization necessary to release your vehicle. We utilize a rotational list of towing contractors, so information on where to pick up your vehicle will be included with the release forms. You will be required to pay the tow company directly at the time of retrieving your vehicle.

15. Can I pay for parking before 9 a.m.?

Yes. To pay prior to 9 a.m., you need to add the number of hours you are parking prior to 9 a.m. to the total time you enter into the PyaByPhone parking app. For example, if you park your car at 7 a.m., and wish to remain parked until 11 a.m., you need to enter 4 hours into the app (7 – 9 a.m. = 2 hours + 9 a.m. – 11 a.m. = 2 hours for a total of 4 hours).  The app will only charge you for the time you’re parked after 9 a.m. You can also pay prior to 9 a.m. at the kiosks. 

16. What should I do if I have problems with the PayByPhone app?

The PayByPhone website contains some useful information that may help: https://support.paybyphone.com/hc/en-us. 

17. If I don’t have a ticket on my windshield, how will Parking Enforcement know I have paid with the PayByPhone app?

The PayByPhone app uses a zone number (which determines location) and your license plate to let Parking Enforcement know that you paid.

18. I forgot the zone number where I parked after walking away from my vehicle. Can I just use another one?

No. You must enter the zone number where your car is physically located so that Parking Enforcement knows you paid and can locate your vehicle in its corresponding zone.

19. I paid for parking through the PayByPhone app but still got a ticket. What should I do?

Contact the Parking Division at 603-225-8640.

20. Can I pay at a meter or kiosk then purchase additional time for the same parking spot with PayByPhone?

Yes you may; however, you may not use the app to purchase additional parking so that you will exceed maximum time limits in the meter zone. Exceeding maximum time limits constitutes meter feeding, which is a violation and subject to ticketing.