While the City of Concord made the difficult decision to close many facilities and buildings in March, staff is available to help you with City services at this time as we operate under a virtual model. City staff is looking forward to helping you in person again once it is safe to do so! 

NH residents can also call 2-1-1 for assistance.

Online City services can be accessed via the following links:

Tax bills and car registrations can also be mailed to City Hall, 41 Green Street, Concord NH 03301.

A handicapped accessible drop box has been provided inside the entrance of the City Hall Annex, 37 Green Street, 1st floor (Code Administration Division Offices). Envelopes have been supplied for your convenience by the drop box. Please address to the appropriate department for a more efficient response. Please call or email with questions. We are in the office and will respond promptly to inquiries.

Assessing – 225-8550 / 
City Clerk’s Office – 225-8500 / 
Collections Office – 225-8540 /

A downloadable document with a list of City contacts is available HERE.

Information & updates from City Departments are included below:


Property Assessment Records: Can be viewed online on the Assessing On-line Database at, The City of Concord does require that you log in to view property records.  Please keep this log-in and password information recorded as it will be required each time that you log in. Real Estate Agents and residents requiring Property Record Cards can contact the Assessing office at 603-225-8550 or by email at . 

 Tax Maps: Can be viewed online at

Property inspections: Interior inspections will be temporarily suspended, however, we will be sending letters and/or questionnaires to be completed and mailed back to us. If we are able, we will attempt to communicate via phone, 603-225-8550, or email,, if possible. Verification of exterior measurements for properties, photos of sale properties, and follow up with uncompleted building permits will continue.

Timber and Gravel Intents: Timber and Gravel intents are available online at under Excavation tax and Timber tax. Timber and Gravel Intents, Report of Cut, and Report of Excavated Material can be sent by mail or dropped in the drop box outside City Hall.


Beaver Meadow Golf Course reopened on Monday, May 11 with guidelines in place to provide a safe and enjoyable experience to guests. Please see their website for more information:  


In addition to requesting vital records through the mail, residents may order vital records for any vital record event that has taken place in the State of New Hampshire, via the City’s online vital records ordering option.

Should you have any questions, please contact the City Clerk’s Office via email at or by phone at (603) 225-8500.

Currently, the City Clerk’s office can be reached via e-mail or phone between 8 a.m. and 4:30 p.m., Monday through Friday.


Due to the COVID-19/Coronavirus crisis and in accordance with Governor Sununu’s Emergency Order #12 pursuant to Executive Order 2020-04, meetings will be held electronically for the foreseeable future. City meetings can be viewed in the following ways: on channel 17 (Comcast); via live stream and on-demand from Concord TV’s website.

Instructions on how to access meetings electronically, submit a comment or question, or troubleshoot should you have any issues, will be provided on the meeting’s agenda. Meetings will also be streamed live on the City of Concord’s YouTube channel as a viewing-only option. 


The City of Concord Code Administration office is OPEN and still accepting and processing Building Permits as well as trades applications and we are performing site inspections for unoccupied locations. We do not anticipate any issue with meeting the time frame provided in RSA 676:13, III as contemplated in the Governor Sununu’s Emergency Order No. 23 at Section 6 (c). If you have any questions, please do not hesitate to contact the office at 225-8580. If your call goes unanswered, please leave a voice mail and someone will get back to you as soon as possible. Your business is very important to us, and we are keeping the process going.

Please note that for habitable buildings, we are either on site or by FaceTime, Google Duo or other video phone calls. We are communicating via mail, phone and email.

Our counter is closed to the public, but we have forms, applications, and a drop box in our vestibule at 37 Green Street. Also, most forms are available at our City of Concord website, at:

Building Inspections: As long as construction proceeds, field inspections will continue for all non-habitable areas. We will be evaluating/inspecting habitable structures on a case-by-case basis. Please have the tradesman or contractor contact Code Administration at (603) 225.8580 or to schedule their inspection. We are also considering accepting photos for certain inspections as well as FaceTime phone inspections.

Building and Trades permits: Permit applications are available in the entrance foyer of the Code Administration office located at 37 Green Street, Concord, NH as well as the City of Concord website. All permit applications and forms are available for download here:

Building and Trades Permit applications will be accepted via email, mail or drop box outside the Code Administration Office.

Building plan / reviews: Will be accepted via email (for initial review), mail or drop box outside Code Administration Office. If necessary, we will meet individuals by appointment only to go over plan questions; please contact the department at 603.225.8580.

Health & Licensing: Applications are available online and can be dropped off as above. Or call 225-8580 to discuss options. Plan reviews for new licenses may be submitted via email. Routine food service inspections are suspended until normal operations resume. Site visits and pre-opening inspections may be scheduled on a case-by-case basis. Contact the Health Officer to schedule an inspection if needed.

An update from the FDA regarding food questions and the coronavirus outbreak can be found HERE.
Information on reopening for restaurants.

The City of Concord is working closely with our local restaurants to provide needed flexibility in light of the current COVID-19 state of emergency and its limitations on sit-down dining service. Upon the direction of the Concord City Council, restaurants in our downtown seeking to expand their outdoor dining on adjacent City property, will be permitted to do so under the auspices of a temporary City permit.  The City’s Health and Licensing Officer is coordinating this effort with all of our downtown restaurants and we expect to have everything in place early next week to make this happen. Outside of downtown, a number of our community’s restaurants are exploring the use of their private parking lots and lawn areas to add dining capacity and the City is cooperating in that effort.  

Infographic for NH Restaurants-Stay at Home 2.0-page-001

Zoning: Zoning Board of Adjustment Applications are available online or by email and must be mailed or dropped off at the Code Administration Office. Payment is due at time of submission and must be paid by check at this time. Please coordinate with the Zoning Administrator prior to dropping of application and fees. For additional information please call 225-8580 or e-mail,

We are reviewing complaints and continuing to follow-up with ongoing cases.

Sign Permit Applications are available online and in the Code Administration lobby. Sign Permit Applications must be submitted, in duplicate with all supporting documents, by mail or deposited in the drop box in the Code Administration lobby. The fee must be paid by check at the time of submission or, if you are unsure of the fee we will calculate the fee and contact you for payment. For additional information please call 225-8580 or e-mail,

As we adjust to these unprecedented times, we are here to help and are striving to adapt and adjust to move the required processes forward.


Renewal of car registrations can be processed:

Online via our website (

Place in drop slot at City Hall (Checks or certified funds only).

US Mail (Checks or certified funds only):
City of Concord
41 Green Street
Concord NH 03301

Registrations will be processed same day as received and mailed to address on file at the DMV.

Newly purchased vehicle registration and title transfers: call the Collections Office for specific instructions. Note: this could be a multi-step process.

 Boat registrations: not available at this time. Implementation has been put on hold.

Tax payments: acceptable methods of payment:

  • Online via our website:
  • US Mail – (Checks or certified funds only, postmark dates will be honored as the date of payment)
    City of Concord
    41 Green Street
    Concord NH 03301
  • City Hall mail slot at front door (Checks or certified funds only).

Questions about vehicle registration or tax payments should be directed to the Collections Office at or 225-8540. Staff are available 8 a.m.-4:30 p.m. Monday-Friday.


The Concord Fire Department is closely monitoring daily information from the CDC, State of NH DHHS, and the State’s Epidemiologist. We have made adjustments to our protocols to protect our first responders while still providing the best possible rescue services to the community. We are in constant communication with Concord Hospital, which also has its own protocols in place, as well as many other health organizations.

Anyone looking to obtain a fire permit can do so here: note that the issuing of permits is weather-dependent. 


Although Concord General Services’ administration office and facilities are closed to the public until further notice, public works services will continue to be provided to the Concord community. The community will continue to receive services of water, wastewater, road maintenance, public property maintenance and sanitation, and residential trash collection. The department will continue to have staff available to answer the phone during regular business hours of 8 a.m. to 5 p.m., Monday through Friday. Please direct any inquiries to (603) 228-2737,, or at Visit for information about public works services.

Water & Sewer: The department’s Water Treatment Division will still be working to provide the highest quality of tap water and will be closely monitoring the water supply. Contact Utility Billing if you have any questions or concerns regarding your water or sewer utility at (603) 225-8693.

Utility bills can be paid as follows:

  • Online: Online Utility Billing (nominal fee will apply)
  • Phone: 1-800-615-9507 (nominal fee will apply)
  • Mail: City of Concord, PO Box 9622, Manchester, NH 03108-9622
  • In Person: The office will be closed, but customers can place payments in the drop box outside of the Utility Billing entrance at 311 North State Street.

Customers can visit for billing information and to print a form to apply for service, to request a final bill or transfer service, and view your account information online.

Trash Collection: Trash and recycling collection will continue as scheduled. Contingency plans are in place with Casella for the possibility of the timing of pick-ups being impacted. Residents can report a concern or missed pick-up at The Transfer Station remains open during their regular hours of Monday through Saturday, 8 a.m. to 4 p.m. However, residents are encouraged to avoid visiting the facility at this time if possible to limit personal contact with others. Visit for information regarding trash, recycling, the transfer station, and more. General Services’ office will be closed, but recycling bins are still available if needed in between the doors to the front entrance at 311 North State Street. Residents are also able to utilize their own bins or barrels and label them for recycling. Contact General Services at (603) 228-2737 for any questions or concerns.

The City of Concord temporarily suspended the PAYT (pay as you throw) purple bag program as of Monday, April 20. The end date is currently to be determined, and will be communicated through the City’s website. 

Here is some additional information about this temporary suspension:

  • Residents cannot get a refund for bags previously purchased.
  • Bulky items cannot be put at the curb.
  • All trash must continue to be bagged.
  • Residents are encouraged to continue to recycle.
  • Residents can continue to utilize the PAYT bags.

Road Maintenance: The department’s Highway & Utilities Division will continue operations as planned. Any concerns regarding street maintenance, drainage, signs, or snow plowing can be submitted at Residents can also call General Services at (603) 228-2737.

Street/Traffic Lights & Power Lines: Street lights, traffic lights, and power lines are not maintained by General Services. Street light or power line issues should be reported to Unitil at (603) 224-2311 or 800-852-3339. Traffic light issues should be reported to the Fire Alarm Division of the Concord Fire Department at (603) 224-2545.

Public Property Maintenance: Although City facilities and offices are closed to the public, there will be some City employees continuing to work in these buildings. The department’s Public Properties Division will continue to follow CDC guidelines in using EPA registered cleaning products formulated to fight common bacteria and viruses, including coronavirus, to properly clean and sanitize City facilities. Contact General Services at (603) 228-2737 for any questions or concerns.

Wastewater: The department’s Wastewater Treatment Division will continue to service the community to process wastewater. Please remember to not flush anything down your toilet other than the three Ps (pee, poo, and toilet paper). If you have to use a product other than toilet paper, do not flush it even if it is marked as a “flushable” product. Instead, please place it in the trash to avoid back-ups and clogging the sanitary sewer system or your own septic system.

The RV Waste Station at 125 Hall Street will be available by appointment only at this time. If you need to make an appointment, please call (603) 230-3858.

Irrigation Meter Installation: Until further notice, Concord General Services is suspending residential, institutional, and commercial irrigation meter installation due to the coronavirus pandemic and social distancing recommendations. Exceptions will be made for locations where irrigation is necessary to sustain the core business. For more information, contact our office at 603-225-8693.

Sustainable Tree Program: We have temporarily suspended the Sustainable Tree Program during the coronavirus pandemic.


The City of Concord Cemeteries will remain open. However, starting Tuesday, March 24, as a matter of public health and safety, committal services will NOT be conducted at the grave site. Immediate family members (limited to 10 individuals) of the deceased may witness the interment of their loved one from a safe distance.

To promote the safety and well-being of all our customers, visitors and cemetery personnel we require everyone to keep a 6 foot distance between themselves and others. This is to minimize the potential transmission of germs and viruses until the pandemic conditions are under control.

The Cemeteries will remain open to visitors, but we strongly urge all guests to obey local travel restrictions. The Perkins Chapel is closed until further notice. Please be aware maintenance levels may be reduced during this time

Funeral homes and families may contact the Cemetery Administrator at 603-225-3911 or to set up interments. If your call is not answered, please leave a voicemail and your call will be returned as soon as possible.

View videos and activities on YouTube while the Community Centers are closed:

Parks remain open but playgrounds and the skate park are closed. Please adhere to social distancing when utilizing the City parks and trails:

For updates, please visit or call 225-8690. We will also share updates on our Facebook page.


To report a non-emergency, ask a question about parking, make a delivery or register as a sex offender, please call 225-8600. Cash payments for parking tickets can be made via the drop box outside City Hall. They can also be paid online:

For emergencies, call 9-1-1. If you are a victim of domestic violence in need of assistance, please call New Hampshire’s statewide domestic violence hotline at (866) 644-3574. 

Officers will be enacting social distancing whenever possible. Police business will be conducted over the phone versus in person whenever feasible. Any non-emergencies can be reported by calling the Police Department at 225-8600 and asking to speak with an officer. We will also be temporarily suspending fingerprinting for the foreseeable future.

The men and women of this department take great pride in providing direct and support police services to the nearly 43,000 citizens and the many thousands who work and visit Concord every day. Our top priority is, and will continue to be, public safety.


During this time patrons are encouraged to review our online services such as:


Research and Databases:

Tumblebooks for children:

We ask that you do not return items to the library during this time, as we will not be able to accept them. No fines will accrue during this period and all due dates will be extended until after we reopen. We are sorry for the disruption in service. 

Stay up to date with ways for families and kids to keep busy across CPL social media! 

Check out the Library’s YouTube channel for book recommendations and activities:

If you have any issues accessing online content please email the Library:

For any other questions please email Concord Library Director Todd Fabian:


The City of Concord values the investment of our companies in our City. We hope the following resources will help.

We are continuing to collect information from businesses to assess their needs. Take our survey here.

SBA and the U.S. Department of Treasury released the Paycheck Protection Program Loan Forgiveness application and instructions on how to apply for forgiveness consistent with the CARES Act. Final PPP program forgiveness guidance is still pending.

About the PPP Forgiveness Application: Important Concepts & Recent Updates Webinar
Join us in discussing the PPP forgiveness application. We’ll review the application and several important changes on how to calculate forgiveness. We’ll also discuss the documents you should be tracking and collecting now as we wait for SBA and Treasury’s final guidance on PPP forgiveness. More webinar dates will be added. Registration:

To our Concord Businesses:
The Governor has authorized the allocation and expenditure of an initial $400 million in emergency funding from the CARES Act Coronavirus Relief Fund (“flex funds”) to provide emergency financial relief to New Hampshire small for-profit businesses due to the economic disruption caused by COVID-19. However, in order to provide the most effective relief as quickly as possible, New Hampshire small businesses desiring to obtain relief will first be required to provide information concerning their possible COVID-19-related lost revenues and receipt of Paycheck Protection Program (PPP) loans or any other federal relief. This information will be used to determine appropriate relief criteria and amounts to meet the needs of eligible small businesses, including whether the initial $400 million is appropriate or needs to be changed. In order to be eligible, a business must have its principal place of business in New Hampshire and must have generated less than $20 million in revenue during the 2019 tax year. In addition, healthcare, childcare, and agriculture businesses will not be eligible for the program, as those businesses are or will be addressed through other programs. Please complete the pre-qualification form ASAP as this is only open for two weeks then they will start to work on the funding requests.

Application form for more details

A downloadable PDF with information for businesses is available HERE

SBDC Updates:

For details and help on:

  • Paycheck Assistance
  • Economic Injury Disaster Loan
  • SBA Debt Relief 
  • SBA Express bridge Loan
  • Local Lenders support

Further details on the following links:

Other Notes:

The U.S. Chamber of Commerce Foundation has launched the “Save Small Business Fund.” The fund will offer grants of $5,000 to businesses that employ between 3 and 20 people; are located in economically vulnerable communities; and have been harmed by the COVID -19 pandemic. Funds will be distributed on a first come, first served basis and the application process is open now. Businesses can check for eligibility by entering their ZIP Code on the website at

Comprehensive list of immediate actions being taken by USDA Rural Development to help rural residents, businesses and communities affected by the COVID-19 outbreak.

CAP Program: Providing banks the ability to lend up to $200,000 to small businesses and non-profits across the state. CAP loans can be used for working capital, temporary needs, lines of credit, or long-term assets. These loans have rapid approval times and can be deployed in situations when banks normally could not lend. Please contact your lender for more information.

Temporary Loans to Businesses:
A direct loan program from the BFA in an amount up to $2,000,000. These loans are designed to be temporary in nature with a maximum three year term. The amortization rate is flexible, and the BFA can take a subordinate position to the bank.

In addition to the above programs the BFA is developing new resources that will be helpful during these challenging times.

Don’t forget that you may be eligible for tax credits and debt relief programs that are now available to small businesses. Contact your lender and your SBDC advisor to discuss your options

IRS and Treasury Tax credits - Employee Retention Credit and the Families First Coronavirus Response Act Sick and Family Paid Leave Credits.

IRS: Employee Retention Credit available for many businesses financially impacted by COVID-19 -

Breaking News from in the International Economic Development Council:
The Senate has passed a $484 billion bill to inject additional funding into SBA disaster loan programs — both the Paycheck Protection Program (PPP) and the Emergency Injury Disaster Loan (EIDL) — that will now head to the House where it is expected to pass later this week. The bill comes after weeks of negotiations between Congress and the White House and after the initial funding for the programs was largely exhausted last week. The bill also contains critical funding for testing and hospitals.

The details:

Paycheck Protection Program
Additional $310 billion in funding (on top of $349 billion in CARES Act)

$30 billion carve-out for Insured Depository Institutions and Credit Unions with assets between $10 billion and $50 billion in assets

$30 billion carve-out for Community Financial Institutions, Small Insured Depository Institutions and Credit Unions with less than $10 billion in assets

Additional $50 billion for SBA Disaster Loan Program

Emergency Injury Disaster Loan Program
Additional $10 billion in funding (on top of $10 billion in CARES Act)

Expands eligibility to agricultural enterprises with less than 500 employees

Public Health Funding
$75 billion for hospitals and health care providers responding to the COVID-19 pandemic (on top of $100 billion in CARES Act)

$25 billion for testing, including $11 billion for states, localities, territories, tribes and employers

If the CARES Act was the third of the ‘COVID-19’ bills (‘covid 3’), the bill today (the Paycheck Protection Program and Health Care Act) should be considered ‘covid-3.5’. Today’s bill was not, nor was it intended to be, of a similar scale and scope as CARES. That bill — ‘covid 4’ — is yet to come and currently being discussed in Congress.

The timeline for the next bill is hard to pin down, but it appears likely we will not see significant movement until the middle of next month at the earliest. What the next bill will end up containing is also hard to pin down, as there continues to be discussion on everything from infrastructure to direct assistance to states. 


Engineering staff is working remotely and can be contacted by emailing, or calling the office at (603) 225-8520 and leaving a message. We will do our best to respond within 24 hours. The following are some measures we are taking to allow the submission of Engineering permits to continue in light of our current situation.

Temporary Engineering Permit Application Information

Engineering permit application approvals may take up to 7 business days to process, so please submit them well in advance of you anticipated start date. Approval is contingent on receipt of payment.

Engineering Permits can be submitted as follows:

(Preferred) Electronically in pdf format. E-mailed to

Mailed to City Hall, 41 Green Street Concord NH, 03301. Attention for City Engineering Office

Delivered and inserted into drop box at City Hall Front Entrance

Payment for Permits shall be for the full amount, Check only (No Cash), include a printed copy of the permit and may be submitted as follows:

  • Mailed to: Attention City Engineering Office, City Hall, 41 Green Street Concord NH, 03301, or
  • Inserted into drop box at City Hall front entrance and marked “Attention City Engineering Office”

Please include all required information and paperwork (Plans, Certificate of Insurance, etc.) at the time of submission.

Winter Street Excavation Moratorium Lifted as of April 13

Contractors interested in obtaining Street Excavation Permits should apply as soon as possible and applications must be submitted in accordance with the City’s Excavation Permit Regulation. Permit applications and the regulations are available on the Engineering page of the City’s website at Permit applications must be received a minimum of four days prior to the proposed excavation. Once issued and approved, the permit term is for thirty days and the permit must be renewed before the end of the term, if the work is not complete within the 30 days. Since most of the Engineering Division staff are working remotely as a precautionary measure in response to the COVID19 stay-at-home order, we ask that you submit your application and fee by mail or in a sealed envelope marked “Attention City Engineering Office” by placing it in the drop box in the main entrance of City Hall. If the permit application includes large plans, use the table drop off at the Code Office at 37 Green Street. It is also strongly encouraged that you email a scanned copy of the application to


For an up to date event schedule, visit


For those seeking to apply for posted job opportunities, applicants can access all job postings and submit applications as well as support documentation at If you have any questions about the application process, please contact the Human Resources office at 603-225-8535 or 


Concord Human Services is closed to the public until further notice. We will continue to provide interim, emergency assistance to individuals and families who do not have the resources to meet their basic needs. Assistance can be only be requested via phone at 225-8575 or email at We understand these methods may not be applicable to all and will assess each case based on their need.

*If you don’t have access to a phone or email and have an extreme emergency i.e. homeless, please knock on the door. 


To file Planning Board submissions including site plans, subdivision plans, etc. please submit applications electronically to Hard copies of applications may be dropped off in one of the drop boxes at City Hall. For any other planning related business or questions, please contact the Planning Division at or 603-225-8515.


Information is available on the districts’ websites: and, as well as the NH Department of Education:


Trail Guides can be downloaded at or you may send us a check for $7.00 made out to the City of Concord and we will mail one to you, or leave a check in the drop box provided at City Hall.


Information on COVID-19 from the Greater Concord Chamber of Commerce

Resources for dealing with coronavirus in our community (Greater Concord Chamber of Commerce)

Intown Concord COVID-19 Community Resources

Comcast COVID-19 Response Information